Business Process Management (BPM) is an organized way of discovering, modeling, monitoring, analyzing and optimizing business processes. It is a management discipline that deals with the change to improve business processes that are cross functional in nature and makes maximum use of technology to discover processes, analyze the model, alter the processes, calculate and optimize process performance.
Ezee Apps BPM services empowers you to accomplish desirable results by improving your business processes. Our BPM implementation offering includes:
- Process Discovery and Design
- Process Automation and Integrity
- Operational decision Management
- Process Accelerators
- Business Monitoring
Ezee Apps BPM implementation allows for faster ROI on your BPM initiatives by enabling:
- Process visibility - The processes are designed and modeled in a single environment enabling total visibility and transparency of processes throughout the organization. After the processes are implemented, management dashboard provides critical information, allowing for the continuous improvement and refinement of processes. During execution, BPM provides visibility into the bottlenecks, exceptions for improved control and efficiency of the processes
- Agility and flexibility - In respect to business processes, agility and flexibility applies to making changes to a business process quickly and easily, whether its steps, routing, rules or the assignment of work to other people in the organization. Business users can rapidly change the processes to respond to changing business dynamics. Our solution supports the creation of new business rules, alternative (one off) routing of work, escalations, re-assignment of tasks between employees, and so on
- Performance - Business users are empowered to define and change the processes in close collaboration with IT. Changes that can be implemented very rapidly, thereby reducing the time to market. The processes are deployed and executed on a robust high performance platform for near zero downtime of business operations
- Collaboration – Using the Collaborative Workspace, business and IT users can collaborate together to design, create and implement executable business processes, significantly reducing the time to market. Collaboration features like memos, tags, and re-assignment options, allow business users to work with other team members, thereby reducing the cost and lead times for the development of new business processes
- Real-time management enablement – Information relating to every transaction is logged and can be retrieved as and when required, enabling the accurate analysis of all activities. This data is presented via customizable dashboards, with drill-down capabilities allowing for more detailed analysis into the information